By accessing this website, you agree to be bound by these Terms of Use, all applicable laws and regulations, and you agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials on this website are protected by applicable copyright and trademark law.

​

Eligibility

You must be at least 18 years old to use this website or book services through it. If you are booking on behalf of a minor, you represent that you are their parent or legal guardian and are authorized to do so. Lumen Optimal Wellness may require parental/guardian consent for services provided to minors, at our discretion.

​

Intellectual Property Rights

All copyrights, trademarks, patents, and other intellectual property rights in and on our website and all content and software located on the site remain the sole property of Lumen Optimal Wellness or its licensors. Use of our trademarks, content, and intellectual property is forbidden without express written consent from Lumen Optimal Wellness.

 

You must not:

• Republish material from our website without prior written consent

• Sell or rent material from our website

• Reproduce, duplicate, create derivative works from, copy, or otherwise exploit material on our website for any purpose

• Redistribute any content from our website, including onto another website

​

Acceptable Use

You agree to use our website only for lawful purposes, in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue on our website.

 

You must not use our website to send unsolicited commercial communications, and you must not use content from our website for any marketing purpose without our express written consent.

​

Health & Wellness Information Disclaimer

Lumen Optimal Wellness is a wellness and aesthetics spa — we are not a medical center, clinic, or hospital. Nothing on this website, and no guidance provided by our team — whether in person, by phone, by text, or through any other channel — should be taken as medical advice, diagnosis, or treatment. This information is intended for general educational and informational purposes only.

 

Some services offered at Lumen (such as IV therapy) are provided under medical oversight. This does not make Lumen a medical clinic or change the general nature of the information and guidance our team provides outside of your specific, individualized treatment plan. Always consult with your own physician or a qualified healthcare provider before starting any new wellness, aesthetic, or health-related program — particularly if you have an existing medical condition, are pregnant, or are taking medication. Nothing on this website or in any communication with our team creates a provider-patient relationship.

 

All services are provided following an in-person consultation and intake process, during which your health history and goals are reviewed and a treatment plan is built specifically for you. Results vary by individual, and no specific outcome is guaranteed by anything described on this website.

​

Testimonials & Results

Testimonials, transformation stories, and client results shared on this website or our social channels reflect individual experiences. Individual results vary, and past results do not guarantee similar outcomes for any other person.

​

Booking & Payment

Services booked through our scheduling system are subject to the scheduling, cancellation, and payment policies presented at the time of booking.

​

Text Messaging (SMS) Terms

By providing your phone number and opting in, you consent to receive text messages from Lumen Optimal Wellness related to appointment confirmations, reminders, customer service, and occasional updates about our services and availability. See our Privacy Policy below for full details on consent, message frequency, and how to opt out.

​

Third-Party Links & Services

Our website may link to or integrate with third-party services (including our booking platform, financing partners, and social media). We are not responsible for the content, privacy practices, or terms of any third-party site or service. Visiting a linked third-party site is at your own risk and subject to that site's own terms.

​

Restricted Access

We may in the future restrict access to parts (or all) of our website and reserve full rights to do so. If we provide you with a username and password to access restricted areas, you must keep both confidential.

​

Indemnification

You agree to indemnify and hold harmless Lumen Optimal Wellness, its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising out of your use of this website or violation of these Terms.

​

Limitation of Liability

THE MATERIALS ON THIS SITE ARE PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL LUMEN OPTIMAL WELLNESS OR ITS AGENTS OR OFFICERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION, INJURY, OR DEATH) ARISING OUT OF THE USE OF OR INABILITY TO USE THE MATERIALS, EVEN IF LUMEN OPTIMAL WELLNESS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES.

​

Governing Law

These Terms are governed by the laws of the State of New Mexico, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Bernalillo County, New Mexico.

​

Revisions

Lumen Optimal Wellness may change these Terms from time to time; check this page periodically. Continued use of our website after changes are posted constitutes acceptance of the updated Terms. If you do not agree to the changes, stop using our website.

 

If any provision of these Terms is found to be illegal, invalid, or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect.